IET Virtual Lab FAQ

There aren't any available stations. Why? What can I do?
The IET Virtual Computer Lab allows remote connections to computers in the IET computer rooms on campus. This lets students work on assignments using specialized software when the computer rooms are closed.

Since the IET Virtual Lab uses PCs in the computer rooms, there are more stations available after 9pm (Mon-Thu), after 6pm (Fri), and on weekends. There will almost always be a PC available at those times. The virtual lab system will inform you if the software you are trying to use will only be available later in the day after a computer rooms closes.

During the school day there are a very small number of spare computers that allow remote connections on a first-come, first-served basis. However, these computers are often in use. So you might need to try again later.
If you are unable to access a computer in the IET Virtual Lab during the school day, you can find a PC to use on campus by doing the following:
  1. Find the rooms that have the software you want at: (Tip: use the filter on the left side of the page)
  2. Then check the green range(s) for those rooms at:
    The rooms' available times are published six days in advance, which can be seen using the "Next day" link near the top of the page.
  3. Go to that room during an open time to use the software
What do I need to connect to the IET Virtual Lab
You need a Remote Desktop Connection client. Microsoft Windows comes with it, so if you have Windows you are set.
Other platforms: There are also clients for iPhone/iPads. However, we don't have enough experience with those apps to recommend one at this time.
I was disconnected. What should I do?
If you are disconnected by a network glitch don't panic! Your session will remain active for 10 minutes before shutting down. Just quickly open your downloaded RDP file again and you will be reconnected to your active session.
How do I open my files? Where are they?

The software is running on a remote computer, so none of your files are there. You will need to copy the files to the remote computer and copy them back when done.

Probably the simplest option is to use Google Drive (all students have 5GB as part of DavisMail), DropBox, or another web storage solution to transfer files back and forth. These solution also work well for transferring files to the IET Computer rooms and anywhere else you might need to access your documents.

You can also copy the files to the virtual lab computer and back over the RDP connection:

  1. On the IET Virtual Lab computer, go to "Computer", and then open the network connection back to your computer. It will contain tsclient or the name of your computer.
  2. Find the files one your computer. The folder path will include your username. Common locations:
    • Windows Vista & 7: C:\Users\username
    • Mac OS X: /users/username
    • Windows XP: C:Documents and Settings\username
  3. Copy the files you need to the Desktop on the IET Virtual Lab computer
  4. Run your application on the IET Virtual Lab computer and edit your files
  5. COPY YOUR FILES BACK TO YOUR COMPUTER You need to copy the files back to your computer or all your changes will be lost. Once you disconnect you will not be able to get your files again.
Can I print from the IET Virtual Lab
When you connect with the Remote Desktop Client it attaches your local printers to the remove IET Virtual Lab computers. So you can print to your local printers.